Customer Service & Admin Executive

This is a permanent position attached to an enrichment centre, specialising in English language and the humanities. Location: North (Circle line)

Job Scope

• Manage customer relations with clients, which include current and prospective parents and students
• Communicate with parents and students on class schedules, new class offerings, class make ups and general educational announcements
• Work with the management team to organise business processes and workflows relating to client communication, client data 
• Assist teachers with the smooth running of classroom lessons
• Assist with the day-to-day operations of the education centre
• Effectively promote the company’s educational products and services to prospective clients

Requirements and Profile

• Fresh Diploma graduates new to the workforce or mid-career professionals with prior experience in related areas.
• Experience in the following: hospitality, customer service, business administration and client management.
• Candidates who have worked in private enrichment and private education will be at an advantage.
• Have strong administrative and organisational skills, to assist with the operational aspects of the business

Working Days

• Tuesday to Saturday or Sunday to Thursday
• One weekend day off and one weekday off

Working Hours

• Weekdays 8.30am to 6.30pm or from 12.30pm to 9.30pm. Usually there are two afternoon shifts
• Weekend is 8.30am to 6.30pm.

Please send your resume with grades inclusive (from O Levels/A Levels or Diploma transcript) to Ace Recruiters, email: acerec@singnet.com.sg